Help

I'm a host. How do I make a change to a confirmed reservation?

You are not allowed to make changes on reservation instead you can submit a cancel request to hombadee.

To submit a cancel request as a host:
- Go to Your Reservations on hombadee.com
- Click Cancel next to the reservation you want to cancel
- Enter reason for Cancel Reservation
- Click Submit Cancelation
If the Hombadee accepts your request, the reservation will be cancel and they'll be charged as specified on cancellation policy and guess payment will be fully refunded to their credit account. If the request is declined or you don’t receive a response, the reservation will stay the same.

There are a couple of other things to know about submitting cancel requests:
*Your chosen cancellation policy will apply based on the new dates.
*If the dates of the reservation have already passed, you can’t make any cancellation to the reservation.

I'm a badee. How do I make a change to a confirmed reservation?

You are not allowed to make changes on reservation instead you can submit a cancel request to hombadee.

To submit a cancel request as a badee:
- Go to Your Reservations on hombadee.com
- Click Cancel next to the reservation you want to cancel
- Enter reason for Cancel Reservation
- Click Submit Cancellation
If the Hombadee accepts your request, the reservation will be cancel and they'll be charged as specified on cancellation policy and guess payment will be fully refunded to their credit account. If the request is declined or you don’t receive a response, the reservation will stay the same.

There are a couple of other things to know about submitting cancel requests:
*Your chosen cancellation policy will apply based on the new dates.
*If the dates of the reservation have already passed, you can’t make any cancellation to the reservation.

What do I do if my guest breaks something in my place?

Since there is no security deposit collected from the Guest. You can request compensation from the Guest directly if there is any damage to the properties.

What happens if my guest cancels?

Guests who cancel are automatically refunded according to your cancellation policy. However the PayPal fee and Service Fee are not refundable.

What is Host Fee?

One-time fee charged by host to cover the cost of cleaning their space.

What is Badee Fee?

One-time fee charged by badee for local guide services provided by badee.

What is Services Fee?

The services fee charge by Hombadee for helps run our platform and offer services like 24/7 support on your trip.

What is Paypal Fee?

Paypal Fee charge by paypal to process your booking. Total paypal fee (5%) charge from total booking amount.

What type of payment method i can used to make booking?

Hombadee only accept payment from Paypal (Paypal Balance/ Debit Card / Credit Card) with support list of currency available at Hombadee site.

Please do not hesitate to E-Mail us if you need additional information about our services. We usually response every email within 48 hours.