Terms & Conditions
Hombadee provides an online platform that facilitates Host/Badees (as defined below) and Guests (as defined below) in arranging overnight accommodation and local guide (such solution and Hombadee’s associated services being collectively referred to in these terms and conditions as the “Services”). The Services are accessible via www.hombadee.com and at other websites through which Hombadee makes the Services available from time to time including but not limited to www.hombadee.com, all other websites, APIs, mobile and desktop applications owned or operated by Hombadee and used for the purposes of facilitating Bookings; (collectively, the “Site”).
Hombadee shall provide the Services to Host/Badees and Guests to upload Content (as defined below) to the Site and to manage such content. The Accommodation & Local Guide (as defined below) may be viewed and booked by the Guest (as defined below) on the Site (as defined below). These terms and conditions (“Terms”) constitute a legal agreement (“Agreement”) between you and Hombadee, a business registered in Malaysia. Please read this agreement in its entirety before you continue to use this online services. By using this website you agree to be bound by the Terms If you do not agree, do not click the accept box during registration and discontinue using the site.
In this Agreement the following words and expressions shall have the following meanings, unless the context otherwise requires:
Accommodation: the property where a private room/house is made available by a Host on the Site for a Guest to book;
Account: a Host/Badee or Guest account registered on the Site with an email address, password, phone number and identification card number (ID);
Booking: the booking of Accommodation by a Guest with a Host/Badee, where the Host/Badee has confirmed their availability for the specific dates requested;
Content: means text, graphics,images, photographs, music, software, audio, video, information or other materials of whatever nature; All data, provided by the Host/Badee or Guest,including but not limited to the descriptions provided by a Host/Badee of itself, descriptions of the Accommodation and any related facilities,photographs (provided by the Host/Badee Family or taken by Hombadee Lid on behalf of the Host/Badee Family) to include profile picture, exterior photo and Accommodation bedroom(s), reviews, room rates, video, maps, directions,address and contact details. All data provided by the Guest including but not limited to descriptions provided by a Guest of itself, any photographs to include profile picture and reviews;
Guest: A person, who views pages, sends a request for accommodation & local Guide Services to a Host/Badee, and who may book the accommodation & local Guide directly through the Site;
General Terms: the general terms and conditions pertaining to the use of the Site;
Host: a person registered with the Site to provide in-home accommodation for Guests (the Host may live in the same accommodation available for Guests);
Badee: a person registered with the Site to provide Local Guide Services;
Intellectual Property Rights: means all intellectual property rights, including patents, (including utility models and inventions), trade marks (including service marks, trade names and business names), design rights, copyright and related rights (including but not limited to rights in respect of software), internet designations (including domain names), moral rights and database rights, (whether or not any of these is registered and including any application for registration of any such rights),know-how, confidential information and trade secrets for the full term of such rights and including any extension to or renewal of the terms of such rights and all rights or forms of protection of a similar nature or having similar effect to any of these which may exist anywhere in the world;
Listing: Accommodation and local guide that is provided by a Host/Badee including Content, which is available for Booking via the Site;
Privacy Statement: the privacy statement as set out on the Site;
Site: www.hombadee.com and all other websites, APIs, mobile and desktop applications owned or operated by Hombadee and used for the purposes of facilitating Bookings;
Registration: the signing up and uploading of Content required of a Host/Badee or Guest to allow a Host/Badee offer accommodation and to allow a Guest to make a Booking with a Host/Badee on the Site.
Terms (or “this Agreement”): these terms and conditions of business, as amended or replaced from time to time;
You can register an Account in one of two ways: using your email address and choosing a password on the Site sign-up form; or via Facebook Login, a third-party service provider. By registering via Facebook Login, you allow the Site access to your Facebook account for the following information, including but not limited to: public profile (name, gender, hometown, profile photo and birthday), friend list,email address and location; as permitted under the applicable terms and conditions that govern your use of your Facebook account. By granting access,you understand that Hombadee will access, make available and store (if applicable) any content provided to and stored in your Facebook account so that it is available on and through your Hombadee.com Account.
Please note that if your Facebook account or associated service becomes unavailable or Hombadee.com access to your Facebook account is terminated by Facebook, then all content provided will no longer be available through Hombadee.com. You have the ability to disable the connection between your Hombadee.com Account and your Facebook account, at any time, by accessing the Disconnect button in the “Account” page in your Hombadee.com Account.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDER FACEBOOK IS GOVERNED SOLELY BY THE THIRD-PARTY SERVICE PROVIDER. Hombadee makes no effort to review any content provided via a third party service provider registration for any purpose, including but not limited to for accuracy, legality or non-infringement and Hombadee is not responsible for any content. Hombadee will create your Account and your Listing for your use of Hombadee.com based upon the personal information you provide to us or that we obtain via Facebook. You agree to provide accurate, current and complete information during the Account Registration process and to update such information to keep it accurate,current and complete. You can access and update your contact information,password and personal preferences at any time by visiting your Account. All information provided by you helps us make all email correspondence more relevant to you.
Hombadee reserves the right to suspend or terminate your Account and your access to the Site, if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safe guarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify Hombadee of any unauthorized use of your Account.
All bookings made through the Site are agreements between the Host/Badee and Guest. Once the Host/Badee has agreed they are available for the requested dates, the Guest can proceed to make the Booking where they agree to pay a non-refundable Fee of the total Accommodation price online to Hombadee. Guest pays directly to Hombadee to protect against no-shows and cancellations. Its Guests responsibility to check and verify the booking information is valid and accurate before proceed to the payments.
On completion of a Booking on the Site, Hombadee will provide both Host/Badee and Guest with booking confirmation emails, containing the necessary contact details, map, directions and Accommodation booking details for the stay or tour. Upon arrival, the Guest agrees to abide by any house rules the Host/Badee had made visible on their Listing, during the stay or tour.
Hombadee will use its best endeavours in co-operation with the Host/Badee to resolve any issues arising with respect to any Booking as quickly and efficiently as possible. Hombadee shall bear no responsibility for the compliance by the Host/Badee and/or Guest with the terms of any Booking and Hombadee disclaims all liability in this regard.
4. Cancellations & Refund Policy
Cancellation by Guest
In the event that the Guest must cancel a Booking, the Guest agrees to notify Hombadee & Host/Badee directly of the cancellation and the reason as to why the Booking cannot be honored. Hombadee will issue a refund to your credit account as shown on the table below :
3 Days Before
7 Days Before
14 Days Above
Cancellation by Host/Badee
In the event that the Host/Badee must cancel a Booking, the Host/Badee will notify Hombadee & Guest directly of the cancellation and the reason as to why the Booking cannot be honoured. In this case the Guest/Badee responsible as below:
a. The Host/Badee is responsible to find similar at the nearby location and notify the client on the changes before the booking date, or;
b. The Host/Badee shall full refund total paid amount to Guest Credit Account immediately excluding Paypal Fee.
All the refund amount will be issued to Guest credit account except cash withdrawal.You may use refund amount for other bookings available on Site at any time with no expiry time frame from the date refunded.
5. Reference Credit
As token of appreciation Hombadee provides free reference credit (5USD) (permanently or temporarily) to every new booking initiated based on conditions stated as below:
a. The minimum booking must be 50USD and above.
b. Only applicable for first time booking.
c. The system automatically generate Credit for successful booking based on entered reference code.
d. If the guest do not enter the reference code, you may lose the Reference Credit.
e. It is your responsibility to request your guest to enter Reference Code upon bookings.
6. Booking Promotions
We may from time to time inform you by Site, telephone, letter, email or post of special offers,discounts, and promotions. In these cases we can provide you with credit/discount/offer that you can use towards your booking fee. These promotions will run with an expiry date, to which will be made known to the user during the promotion.
Hombadee may suspend or terminate special offers, discounts, and promotions for any user at any time and for any reason without prior notice.
The Site and Services are intended solely for persons booking who are 18 years or older and the Guest must represent and warrant that at least one person within the party booking is aged 18 years or older. Any access to or use of the Site or Services by anyone under 18 years is expressly prohibited. By accessing or using the Site or Services you represent and warrant that you are over 18 years of age. The Host/Badee only accommodate Guests who are 18 years or older, or where the Guest is under 18 years old, they must be accompanied by an adult.
8. Warranties and compliance with laws
You covenant that you shall comply with all applicable laws in your use of the Site and the Services and dealings with Hombadee, including but not limited to, laws relating to Intellectual Property Rights, privacy and data protection insofar as they relate to Hombadee.
9. Privacy and Data Protection
See Hombadee’s Privacy Statement available on the homepage or footer of the Site and for information and notices concerning Hombadee’s collection and use of your personal information.
Hombadee has the right to revise and amend or modify the Site, the Services and these Terms from time to time without prior notice. If we modify these Terms we will post the modification on the Site or provide you with notice of the modification. We will also update the “Last Updated” date at the top of these Terms. By continuing to access or use the Site or Services after we have posted a modification on the Site or have provided you with notice of a modification,you will be deemed to have agreed to be bound by the modified Terms.
All Intellectual Property Rights in the Site, the Services and Website Content are the exclusive property of Hombadee. You will not remove, alter or obscure any Intellectual Property Rights incorporated in or accompanying the Site, the Services or Website Content. Subject to your compliance with the terms and conditions of these Terms, Hombadee grants you a limited, non- exclusive, non-transferable licence to access and view any Website Content solely for the purpose of your use of the Service.
We may provide links to third party websites on the Site solely for your convenience. If you use these links you leave the Site. The company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The company therefore does not endorse or make any representations about them, or any material found on them, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site you do so entirely at your own risk.
The Site, the Services and Content are provided “as is” without warranty of any kind from Hombadee, either express or implied. Hombadee makes no warranty regarding the quality of any Listings, Accommodations, the Services or Content or the accuracy, timeliness,truthfulness, completeness or reliability of any Content obtained through the Site or the Services. Hombadee shall not be held responsible for verifying any information uploaded, messages sent or video / voice calls initiated via the Site by a Host/Badee or Guest or otherwise, the awarding of travel credit, or performing any background checks relating to said persons and Hombadee makes no endorsement of said persons or information relating to them and disclaims all liability in this regard. The Site and Services are a platform upon which Host/Badee and Guest may come together for the purposes of Accommodation Bookings. Hombadee is not party to any agreement between Host/Badee and Guest and has no control over the conduct of said parties of any agreements as between them,whether concluded via the Site, Services or otherwise, and Hombadee disclaims all liability in this regard. Hombadee also disclaims all liabilities in regards to any offence done by Host, Badee and Guest.
You agree to hold harmless and indemnify Hombadee and its subsidiaries, affiliates, officers, agents and employees, from and against any claim, liabilities, damages, losses and/or expenses, including, without limitation, reasonable legal and accounting fees,arising out of or in any way connected with the provision of the Accommodation,your use of the Site and/or the Services, including without limitation in relation to Content, or your participation in the Invite a Friend Program or your accrual of any applicable travel credits.
15. Entire agreement
These Terms, the Privacy Statement and the General Terms constitute the entire and exclusive understanding and agreement between Hombadee and you regarding the Site,Services, Content and any Bookings or Listings of Accommodations made via the Site and/or using the Services, and these Terms the Privacy Statement and the General Terms supersede and replace any and all prior oral or written understandings or agreements between Hombadee and you regarding Bookings or Listings of Accommodations, the Site, Services and Content. These Terms shall take precedence over any agreement or understanding that you may have with a third party in connection with the Site, the Services, Content and/or any Bookings or Listings of Accommodations made via the Site and/or using the Services.
16. Local Law and Jurisdiction
These Terms are governed by the laws of Malaysia and any dispute or claim arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Malaysia.
17. Termination of this Agreement
As a Host/Badee, this Agreement may be terminated forthwith by Hombadee by notice in writing if you(i) commit any breach that is irremediable; (ii) if such breach is remediable,you fail to remedy that breach within 10 days of the breach occurring; or (iii)for repeated breach of these Terms.
Without prejudice to Hombadee rights under Clause 7, either party may terminate this Agreement for its convenience on giving not less than thirty (30) days’ notice to the other party without liability to make or pay any compensation to the other party in respect of such termination.
In the event of any termination of this Agreement all licenses granted to you shall automatically terminate.
In the event of termination a Host/Badee shall honour all Bookings made prior to termination.